FAQ

FAQ

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The following terms shall have the following meaning throughout the Terms of Use.

  1. “Agreement” or “this agreement” refers to these Terms of Use.
  2. “Applicable law” refers to the laws currently in force in the Province of Ontario, Canada which shall govern this agreement.
  3. “Site” means this website, all related webpages, and all related websites operated by affiliates or divisions of Worksuite Financial, but does not include any third party websites which are linked to or may link from this website whether or not such third party websites are used in connection with the Services.
  4. “Service” and “Services” refer to the online financial services and other small business–related services and Support offered through Worksuite from time to time.
  5. “Subscriber” refers to any person who maintains an account with us and utilizes our Services.
  6. “Support” means technical support and assistance provided to users by Worksuite Financial.
  7. “Worksuite Financial”, “we”, “us” and “our” shall refer to Worksuite Financial Inc. and all its affiliates and subsidiaries.
  8. “Worksuite” means the Site and all mobile applications and other applications which provide access to the Services offered by Worksuite Financial and its affiliates from time to time.
  9. “Worksuite Parties” includes Worksuite, its affiliates, subsidiaries, partners, service providers, suppliers and contractors and each of their respective officers, directors, agents, and employees.
  10. “Worksuite Pros” means the persons and entities who have voluntarily registered with Worksuite to be listed on the Site as members of the Worksuite Pro Network in order to offer, for their own account, various technical support, financial consulting, accounting and bookkeeping services to Worksuite users.
  11. “Worksuite Pro Network” means the online community of Worksuite Pros listed on the Site from time to time.
  12. “You” and “user” shall refer to any person who visits the Site or uses Worksuite and includes a subscriber and its employees and agents.

 

Worksuite Financial grants you a non-exclusive, non-transferable limited license to use Worksuite and related resources in accordance with these Terms of Use. You agree not to infringe our intellectual property and the intellectual property of any third parties with whom we have partnerships, and you will comply with the terms of any applicable license agreements.


You agree that any notices, disclosures, agreements and other communications that we may deliver or communicate to you from time to time comply with the terms of any applicable electronic documents legislation, including the requirement that such documents be in writing, are capable of being retrieved, reviewed, printed and stored for further use by you.

 

You agree to use Worksuite and the Services for the purposes that they were intended and only in accordance with the terms of this agreement.

Worksuite is what it is. Don’t use it for something it’s not.

If you register an account, you agree, represent and warrant that you will provide us with true, current, complete and accurate information requested in the registration form and from time to time in connection with your use of Worksuite. Your registration for any of Worksuite constitutes consent to use any personal information which you provide us in such registration for the purposes set out in our Privacy Policy and for all uses ancillary thereto for which your consent may reasonably be implied. You also will select a username and password. You are responsible for keeping your user name, password, account details, and all information required in connection with your use of Worksuite (e.g. employee information if you use Worksuite Payroll) confidential and up to date. If you are not the business owner and are registering an account on behalf of a business, you represent and warrant that you have been authorized and directed by your business's principals to open the account and that you have shared all user names, passwords and access credentials with other authorized representatives in your business and that you have provided us with the business contact information of at least one other person. If you leave the business and your business’s principal contacts us we may be required to provide access to the Worksuite account. You agree to hold harmless and release the Worksuite Parties from any liability if we do so.

When you register, don’t lie about who you are. By registering, you’re also agreeing to our Privacy Policy. Keep track of your login details, and keep them safe. If you’re creating an account on behalf of a business which you do not own, you must a) have permission, and b) share the login credentials with the owner.

Furthermore, you are entirely responsible for any activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. You agree to hold harmless and release the Worksuite Parties from any loss or liability whatsoever that you may incur as a result of someone other than you using your username, password or account, either with or without your knowledge. You agree to indemnify the Worksuite Parties for any damages, third party claims or liabilities whatsoever that we may incur as a result of activities that occur on or through your account, whether or not you were directly or personally responsible.

You’re responsible for what happens in your account.

We are responsible for the security of Cardholder Data that is collected, transmitted, stored, or processed by Us on Your behalf. “Cardholder Data” is defined as being the cardholder’s primary account number, and where a full unmasked card number is present, any of the cardholder name, expiration date, and/or service code. Worksuite Financial has developed strict security features to protect Cardholder Data, and as such it is required that this data only be used in anticipated ways and stored in appropriate places.

YOU ACKNOWLEDGE AND AGREE THAT YOU ARE PROHIBITED FROM ENTERING CARDHOLDER DATA INTO ANY FORM OR DATA ENTRY FIELDS IN Worksuite, EXCEPT INTO THOSE FIELDS INTENDED SOLELY FOR THAT PURPOSE (i.e. where Worksuite explicitly requests such data be entered into such fields).

Appropriate fields are clearly marked with labels such as ‘Card number’ or by having a credit card icon precede them. For clarity, it is not permissible to store cardholder data in fields with labels such as ‘memo’ or ‘note’. Similarly, excluding payment forms, you must never enter CVV2 data into any fields in Worksuite. You assume all responsibility for any cardholder data entered into Worksuite in violation of this Agreement.